Consumer Credit
Consumer Credit Disputes
How do I dispute inaccurate information on my credit report?
There are a few options available to you:
- Dispute online at www.annualcreditreport.com
- Contact the bureaus directly Click Here
- Submit your request to Advantage Credit, Inc. Click Here
- Para instrucciones de disputa en espanol haga clic aqui
Are you wondering why Advantage Credit is displaying on your report?
Advantage Credit, Inc. is a Reseller of credit data and related services, primarily for the Mortgage Industry. Our clients, which include mortgage companies and other financial institutions, utilize our services for to access credit files on prospective borrowers from the three national credit bureaus: TransUnion, Equifax, and Experian. If you recently applied for a mortgage, a loan or a line of credit, or consented to exploring your loan options, your prospective lender may have ordered your report through Advantage Credit, Inc. If so, this is how Advantage Credit, Inc. would display as an inquiry.
If you do not recognize an inquiry from Advantage Credit, Inc. on your credit report and would like to submit a dispute. Click Here
Once a dispute has been submitted through Advantage Credit, Inc. what are the next steps?
If your dispute is initiated through our dispute portal, you will be notified by email once the dispute has been received. Once the investigation of your dispute is complete, you will be notified of the results by USPS mail.
Those tasked with receiving, processing, investigating, and acting on consumers’ dispute, by law are allotted set, strict timeframes, which combined, may add up to 45 days. This means that you may not see the results of your dispute before those 45 days transpire.
For more information, please refer to the section “Advantage Credit, Inc. will initiate disputes with the repositories on behalf of a borrower, at not charge, in accordance with section 611 of the FCRA at the bottom of this page.
How can I submit a dispute through Advantage Credit, Inc. ?
- Via our online portal Click Here
Will Advantage Credit, Inc. accept a dispute submitted by a Third-Party?
A third-party is someone besides the consumer themselves that has authorization from the consumer, properly documented*, to submit the dispute on their behalf. This includes a legitimate, legal Power of Attorney, documentation of trustee or conservatorship.
- A third-party can submit a request on behalf of a consumer via our online dispute portal [Click Here] with the following required documentation:
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- A copy of the consumer’s valid photo ID.
- Proper authorization from the consumer. This may include (but is not limited to) power of attorney, trustees and guardian documentation authorizing you to act on the consumer’s behalf.
*If Advantage Credit is unable to confirm the legitimacy of the authorization, the third-party’s dispute request will be denied. Steps taken to confirm the authenticity of the provided documentation may include but not be limited to contacting the consumer directly.
Advantage Credit, Inc. will initiate disputes with the repositories on behalf of a borrower, at no charge, in accordance with section 611 of the FCRA
- If a dispute is related to an unauthorized inquiry made through Advantage Credit, Inc., an investigation will be initiated with our client within 5 days of the dispute being received and will be completed within 30 days.
- If a dispute is related to a specific credit tradeline and/or other details on a credit report obtained through Advantage Credit, Inc., we will initiate a dispute with the bureaus within 5 days of the dispute being received. The bureaus have 30 days to reinvestigate the dispute item(s). If within the 30-day time frame additional information/documentation is received from the borrower regarding the dispute, this period may be extended an additional 15 days. There may be some disputes that the repositories deem ineligible for an online dispute, in which Advantage Credit, Inc. will have to mail the dispute. In this case, the 30-day time frame will begin from the time the repositories have received the mailed dispute.
Note: Advantage Credit may submit disputes on behalf of the consumer only if a client has accessed a credit report through Advantage Credit. The repositories will notify Advantage Credit Inc. of the results of tradeline disputes within the allowed time frame. Advantage Credit Inc. will send the results to the consumer via USPS mail. These results cannot be forwarded electronically.