Experienced Customer Service
We will help you close loans quickly by corresponding with you via email or phone within a 2-hour window, or in some instances, within minutes!
Benefits
- Satisfy Investor or Underwriter Conditions
- Ability to provide Alternative Credit Reports
- Expedite closing of Loans
- Proficient, Friendly and Reliable Service
Highlights
Customer Service
- You will always get a live person when you call
- Our professional customer service reps are extremely knowledgeable about credit, fraud and credit bureau data and are here to assist you.
- Satisfy Investor or Underwriter Conditions
- Verify accuracy of any or all reported Tradelines
- Request completed quickly
- Unmerge and Merge Credit Reports
- Unmerge joint credit reports between borrowers
- Unmerge one or more bureaus from a merged report
- Merge individual credit reports
Online Automated Service
- Quick, Easy and Fast!
- Order 24/7
- Credit Reports, RMCR’s, Fannie Mae Reports, Tradeline Updates —
All ordered with a click of the mouse! - Requests are automatically documented in order received
- You can track your order online
- Save valuable time!
Email Notification
- Completed work notifications immediately emailed to you
- Emailed notification of needing more information or documentation (such as borrower’s authorization)
- Save time by not having to play “phone tag”
Loan Calculator
- Quickly calculates the total cost of processing loans
- Generate the list with a click of the mouse
Convenient Bill Pay Options
- Pay online
- Pay by Credit Card
- Pay by Check
- Ensures your Account is Active when you need it!