CUSTOMER TESTIMONIALS
"A few weeks ago I had some discussions with customer service regarding the "rapid-rescore" program. I didn't feel that the initial discussions were very promising because I had been previously told by someone else that when doing a "rapid-rescore" we would be told what the probable increase in the borrower's FICO score would be. Upon speaking to customer service, she told me that predicting increases in FICO scores was absolutely not allowed.
About a week later, I took a loan application on some borrowers named Smith. This office began working with customer service on the potential for getting the Smith's scores improved so that they would qualify for better financing options. The results produced by customer service were nothing short of spectacular. She was extrememely helpful to work with and never gave up on trying to help us with our clients even when it appeared there was no more room for improvement.
Customer service proved to us that when you have someone as competent and hard working as customer service on your side you can trust the results will be the best possible even if you don't have a specific improvement in FICO scores to shoot for.
Customer service proved to us the value of the "rapid-rescore" program and the value of her expertise and that of Advantage Credit. I feel that as a previous employer of over 100 people in the mortgage industry, customer service is very valuable."
-Joe Iadevito, 1st Choice Mortgage Partners
"In regards to processing a supplement request: Thanks. Very fast, you guys are awesome."
-Dave Brown, Clarion Mortgage
"I want to let you know how impressed I am with your service and support. I chose to use Advantage Credit as my reporting agency for my business because your reports are the easiest to read. I did not realize that you also provide such excellent support and service"
-Yolanda Richardson, Griffin Lending Group
"I am a Regional Sales Manager for a Sub-Prime lender; I spend a good deal of my day reviewing credit reports from my brokers. I can honestly say that I am relieved when I come across a format that is not only visually appealing, but also user friendly. Your reports are easy to read and very accurate based on the quality control devices used by our company"
"I would also like to thank Sabrina and Advantage Credit for you superior service and superior product."
-Rob Sandlin, ResMae Mortgage Corp.
"We recently switched from Credco to your services and are extremely pleased with your products and services."
"In the past Wycoff Mortgage considered credit reporting companies a commodity, but since switching to Advantage Credit, we realize that you deliver superior products and services that distinguish you from others in the industry."
-Nancy Wycoff, Wycoff Mortgage
"As a recent new customer, I just wanted to take a few moments to express how your company and staff are, in my opinion, an industry leader. Your company has preformed exactly as you said it would prior to signing up with you."
"We appreciate doing business with you and all the staff at Advantage Credit. I look forward to a long relationship."
-Mike Drahota, 1st Premiere Mortgage
"Tracy,Thank you for going over the credit report process through Advantage. I found that your seminar was extremely helpful! Usually I do not like conference call seminars, but I felt it was very interactive and having the ability to navigate on your website while you were talking helped me learn a little more that I did last time in a large group setting."
-John Dietrich, Buchanan Mortgage Group
"The reports from Advantage Credit are the most comprehensive and user friendly reports I have ever seen. The information is given in a logical and organized fashion that most other credit providers simply refuse to offer. The true beauty of Advantage Credit, however, lies not in the credit reports themselves, but with the unparalleled customer service they offer. Every single time I have needed help or a credit supplement, the people at Advantage Credit have delivered in a prompt and friendly manner. They are fantastic!"
- Daniel Sattizahn, Vandelay Mortgage Company
Endorsement for choosing this excellent Credit Vendor and what you should base it on:
Over the years, I have had the opportunity of working with a number of third party credit vendors. While they all provided the basic credit pull they were not Advantage Credit! While the client/borrower may certainly have the income, assets, LTVs, and DTIs, they unfortunately may not have the necessary FICOs for a smooth and qualified loan file. Advantage Credit provides a broker with precisely the tools to assess the problem with their ‘what-if’ simulator. For example it allows estimating where to properly apply payments to what tradelines, advantages or disadvantages of balance reduction and by how much as well as coming up with an overall strategy for increasing score. There is the service of supplemental reporting coupled with their rescore specialists. The Credit Analyzer can generate an overall report remedy as well to prescribe a solid program to your client. These and many other ‘add-on’ features position the broker in the eyes of their clients as someone who cares and can get the loan done. Bottomline, builds credibility and trust in the eyes of your clients while supporting retention and referrals. Advantage Credit is definitely ahead of other credit vendors in servicing and endorsing the facilitator of all mortgage transactions…the mortgage broker!
- Sincerely, Ken Rupp, Sr. Mortgage Banker, Abacus Financial, Inc.
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